Cancellations
IF YOU NEED TO CANCEL
CANCELLATION POLICY FOR SHORT STAY (1-29 nights)
We understand that plans can change, so here’s how we handle it:
- If you need to cancel and the check-in date is at least 14 days away, we’re happy to give you a full refund.
- If you cancel between 8-13 days before check-in, we can give you a 50% refund.
- We don’t provide refunds if you cancel 7 days or less before check-in.
CANCELLATION POLICY FOR MEDIUM STAY (30+ nights)
If you cancel a mid-term stay of 30 nights or more, your first payment for the first 30 nights will be non-refundable if the cancellation occurs 30 nights or less prior to your check-in date.
If you cancel after check-in, the following 30 nights of your reservation is non-refundable. This mid-term cancellation policy is automatically applied to all reservations of 30 nights or more.
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